DacEasy On-Demand Support
Single Incident Phone Support | Single Incident E-mail Support
Single Incident Phone Support
While our ClientCare Plans are the most cost-effective and efficient means to contact our Customer Support team, we also offer single-incident customer support for supported versions1. Our single-incident support option provides you with access to our team of Customer Support specialists, who can provide you with quick and accurate answers to your DacEasy questions.
All DacEasy Modules
| Price | Phone Number | Availability |
|---|---|---|
|
$50.002 minimum charge, which covers the first 10 minutes $5.002 per minute for each additional minute thereafter |
770-492-6404 |
Monday to Friday 9:00 a.m. to 5:00 p.m. ET3 |
To receive single-incident customer support, you must provide a major credit card number (Visa, MasterCard, Diner's Club, or American Express) and expiration date when you call. Please note that when you call, our phone system is designed to connect you with a customer support specialist trained to resolve issues for your specific DacEasy module. When prompted for a module code, press 4 for questions concerning the Accounting module, press 3 for questions concerning the Payroll module, and press 2 for all other modules (Order Entry, Point of Sale, and Job Cost).
1 Per-Incident Customer Support is available to customers with supported versions of DacEasy only. Supported versions of DacEasy are outlined in our Obsolescence Policy.
2 All prices are subject to change without notice.
3 Sage holidays excluded.
Note: Our Customer Support specialists reserve the right to limit each call to one hour or one incident.
Single Incident E-mail Support
